Terms and Conditions
Last Updated: December 3, 2025
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Mudda Kendra ("Company," "we," "us," or "our") concerning your access to and use of the Mudda Kendra platform, website, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.
2. Eligibility
To use our Services, you must:
- Be at least 18 years old
- Be a licensed legal professional or authorized to use legal case management services
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Services under applicable laws
- Provide accurate, current, and complete information during registration
By using the Services, you represent and warrant that you meet all eligibility requirements.
3. User Accounts
3.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities under your account
3.2 Account Types
We offer different account types with varying features and limitations:
- Personal Accounts: For individual legal professionals
- Team/Organization Accounts: For law firms and legal organizations
- Trial Accounts: Limited-time access with restricted features
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. You may terminate your account at any time through your account settings.
4. Subscription Plans and Payment
4.1 Subscription Plans
We offer various subscription plans with different features, limitations, and pricing. Details are available on our pricing page. You may upgrade, downgrade, or cancel your subscription at any time.
4.2 Billing and Payment
- Subscription fees are billed in advance on a monthly or annual basis
- You must provide valid payment information
- You authorize us to charge your payment method for all fees
- All fees are non-refundable except as required by law
- Prices are subject to change with 30 days' notice
4.3 Free Trials and Promotions
We may offer free trials or promotional pricing. These are subject to specific terms and conditions. We reserve the right to modify or cancel such offers at any time.
4.4 Late Payment and Suspension
If payment fails, we may suspend your account until payment is received. We reserve the right to charge late fees and interest on overdue amounts.
5. Acceptable Use
5.1 Permitted Use
You may use the Services only for lawful purposes and in accordance with these Terms.
5.2 Prohibited Activities
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Use automated systems (bots, scrapers) without permission
- Impersonate any person or entity
- Harass, abuse, or harm other users
- Share your account credentials with others
- Use the Services for any unlawful or fraudulent purpose
- Reverse engineer or attempt to extract source code
- Remove or alter any proprietary notices
6. User Content
6.1 Ownership
You retain all ownership rights to the content you upload, create, or store using the Services ("User Content"). This includes case details, documents, notes, and other materials.
6.2 License to Us
By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Services to you.
6.3 Responsibility for User Content
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not violate any laws or third-party rights
- Your User Content does not contain malicious code or harmful content
6.4 Backup and Security
While we implement security measures and regular backups, you are responsible for maintaining your own backups of User Content. We are not liable for any loss or corruption of User Content.
7. Intellectual Property Rights
7.1 Our Intellectual Property
The Services, including all software, content, design, graphics, logos, and trademarks, are owned by or licensed to Mudda Kendra. All rights are reserved. You may not use our intellectual property without our prior written permission.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes, subject to these Terms.
7.3 Feedback
If you provide feedback, suggestions, or ideas about the Services, you grant us an unrestricted, perpetual, royalty-free right to use such feedback without compensation or attribution to you.
8. Privacy and Data Protection
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you consent to our data practices as described in the Privacy Policy.
We implement reasonable security measures, but we cannot guarantee absolute security. You acknowledge that you use the Services at your own risk.
9. Third-Party Services and Links
The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is at your own risk.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the Services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy or reliability of information
- Warranties that defects will be corrected
MUDDA KENDRA IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. THE SERVICES ARE TOOLS FOR CASE MANAGEMENT ONLY.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUDDA KENDRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Cost of substitute services
- Damages arising from missed court dates or case deadlines
- Professional malpractice or legal liabilities
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify, defend, and hold harmless Mudda Kendra, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your User Content
- Your professional conduct or legal practice
13. Modifications to Services and Terms
13.1 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable for any modifications, suspensions, or discontinuations.
13.2 Terms Modifications
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the new Terms.
14. Termination
14.1 Termination by You
You may terminate your account at any time through your account settings or by contacting us.
14.2 Termination by Us
We may suspend or terminate your account immediately if:
- You violate these Terms
- You fail to pay fees when due
- We suspect fraudulent or illegal activity
- Required by law or court order
- We discontinue the Services
14.3 Effect of Termination
Upon termination:
- Your access to the Services will cease immediately
- You must pay any outstanding fees
- We may delete your User Content after a reasonable period
- Provisions that by their nature should survive termination will continue to apply
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to conflict of law principles.
15.2 Jurisdiction
Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.
15.3 Informal Resolution
In the event of any dispute, you agree to first contact us to attempt to resolve the dispute informally before initiat ing any legal proceedings.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Mudda Kendra regarding the Services.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
16.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
17. Contact Information
If you have questions about these Terms, please contact us at:
Mudda Kendra
Email: legal@muddakendra.com
Support: support@muddakendra.com
Address: Kathmandu, Nepal
